1.How is my order shipped and how long does it take?
We despatch all orders via local postal express. Most areas can be delivered within 2 to 5 business days.
2.How old do I have to be to purchase a vape?
You must be over 18.
3.Payment Information
We do not collect or store any credit card or payment information on our website. All transactions are handled securely through trusted third-party payment providers. This ensures your financial details remain private and protected.
4.Refund and Returns Policy
Unfortunately, we do not offer refunds or exchanges for change of mind. Please choose carefully before placing your order.

If your item arrives damaged, faulty, or not working as expected, we’ll gladly offer a replacement or refund.

If your order hasn’t arrived and tracking shows no delivery, get in touch with us. We’ll investigate with the courier and send a free replacement if it’s confirmed lost.